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Shop Terms of Service

Welcome to Shop! Shopify Inc. and its Affiliates (“Shopify”, “we”, “us”, or “our”) provide a mobile application and other products and services that, among other things, allow you to save and manage your payment information for an accelerated checkout experience, track orders and shipments, and browse and shop from merchants (“Shop”). The following terms of service (“Terms of Service” or “Terms”) are a legally binding agreement between you as the user of Shop (referred to as “you” or “your”) and us, and it describes the terms and conditions applicable to your use of Shop. By using Shop, you agree to be bound by these Terms of Service, and any new features or tools that are added to the current Shop offering will also be subject to these Terms of Service.

If you participate in the Shop cash rewards program (“Shop Rewards”) you also agree to be bound by the Shop Rewards Terms and Conditions.

If you are an individual or organization who sells products or services to customers (a “Merchant”), these Terms of Service do not apply to your use of Shop Pay as an accelerated checkout option on your Shop Pay Site (defined below) or your store's presence in Shop, and instead the Shop Pay Merchant Terms or the Shopify Terms of Service, respectively, will apply to you.
1. How it works

Shop Pay

1.1 Shop powers an accelerated checkout where your payment information is stored and retrieved for faster checkouts (“Shop Pay”). When you make a purchase on a Merchant store that offers Shop Pay as an accelerated checkout option (a “Shop Pay Site”), you will be asked on the checkout page if you would like to save your information. When you opt-in to save your information, you are signing up for Shop Pay, and we will collect and store certain personal information from you, such as your name, email address, and mobile phone number (“Account Information”); your credit card information and billing address (“Payment Information”); your shipping address and the shipping method you select on the checkout page of the Shop Pay Site (“Shipping Information”); and information related to your order details of goods or services purchased from a Shop Pay Site, such as the tracking number, carrier name, order number and product details (such as name, price, photos) (“Order Information”). Together, your Account Information, Payment Information, Shipping Information and Order Information are your “Saved Information”. All personal information collected from you in connection with your use of Shop is governed by the Shop Privacy Policy.

1.2 After you sign up for Shop Pay, if you use Shop Pay on a Shop Pay Site, Shopify will place a cookie on your web browser to recognize you when you return to that Shop Pay Site or any other Shop Pay Site, which will allow you to make purchases using your Saved Information. If you visit a Shop Pay Site and you are not recognized by Shop (for example, because you've cleared your cookies, logged out, or you're using a device that is different from the one you used to access the Shop Pay Site during your last checkout), you will be able to access your Saved Information by inputting your email address and a verification code will be sent to you via SMS text message or a notification from Shop. After you verify your identity, Shop will allow you to make purchases using your Saved Information, including your Shipping Information provided that the Merchant offers the applicable shipping method.

1.3 You can manage your Payment Information and Shipping Information in Shop or the next time you checkout from a Shop Pay Site. Should you update your Payment Information, you consent to Shopify validating your Payment Information, including your credit card on file. If you remove a credit card from your Saved Information, this will not terminate or cancel any subscriptions you may have purchased with a Merchant using your Saved Information in Shop Pay. You must cancel your subscriptions with the Merchant directly.

1.4 Note that message and data rates may apply for any SMS messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, contact your wireless provider.


1.5 When you check out with Shop Pay, you may have the option to pay in installments from participating stores. Installments are a flexible payment option that can help you invest in larger purchases up to $17,500 USD by dividing your purchase amount into four equal, biweekly, interest-free payments or monthly payments.

1.6 Paying in installments with Shop Pay is powered and serviced by Affirm and is only available for payment on a limited number of Shop Pay Sites (“Eligible Shop Pay Sites”). Shopify does not determine your eligibility, and Eligible Shop Pay Sites determine the availability of the option to pay in installments with Shop Pay. While you can manage your payments in Shop, your use of installments is subject to the terms you agreed to with Affirm, including their terms of service which can be found here. Shopify is not a party to any agreement between you and Affirm, and expressly disclaims all liability with respect to such agreements.

1.7 To pay in installments with Shop Pay on an Eligible Shop Pay Site, you need to meet the following requirements:

  1. Reside in the United States.
  2. Sign up for Shop Pay.
  3. Add your debit or credit card to your Shop Pay account.
  4. Sign up for Affirm to confirm your eligibility.

1.8 The following limitations currently apply to paying in installments with Shop Pay:

  1. Existing Affirm account holders aren't eligible for paying by installments with Shop Pay.
  2. Orders that include gift cards are excluded from paying in installments with Shop Pay.
  3. To qualify, orders need to be between $50 and $17,500 USD, inclusive of shipping and taxes.
  4. If you change your phone number within Shop Pay, then you also need to update your information with Affirm before you can pay for another purchase in installments with Shop Pay.
  5. You can't use a Capital One credit card to make Shop Pay Installment payments.

1.9 You can find more information on paying with installments here.

For Full Shop terms of Service Click HERE.

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