The ORACLE Outlet is your destination for discounted ORACLE Lighting products that have been carefully inspected, tested, and approved for resale. These products may include open-box returns, demo units, discontinued inventory, previously installed products, or items with minor cosmetic imperfections that prevent them from being sold as brand-new inventory.

Every item offered through the ORACLE Outlet is verified to be functional before it is listed for sale. While these products may show signs of handling, installation, or packaging wear, they still deliver the quality and performance you expect from ORACLE Lighting.

The result is an opportunity to save significantly on genuine ORACLE products while helping reduce waste and extend the life of perfectly functional inventory.

Outlet Inventory May Include:

• Open-box customer returns
• Trade show and demo products
• Previously installed items
• Cosmetic blemishes or scratches
• Discontinued products
• Warehouse clearance inventory
• Products with damaged or missing original packaging

Products in the ORACLE Outlet are discounted because they are not considered brand new. The discount reflects the item's condition, packaging, or history, not its functionality.

To help you shop with confidence, every ORACLE Outlet item is assigned a condition grade. This grading system provides a quick and consistent way to understand the cosmetic condition of each product before purchase.

Grade A - Open Box / Like New

Products in excellent condition with little to no visible wear.

Typical Characteristics:

• Open-box returns
  
• Unused or lightly handled products
  
• Complete hardware and accessories
  
• Original packaging may be present
  

Best For: Customers looking for the closest experience to buying new while maximizing savings.

Grade B - Minor Cosmetic Wear

Fully functional products showing light signs of handling, installation, or use.

Typical Characteristics:

• Small scratches or blemishes
  
• Light cosmetic wear
  
• Fully tested and operational
  
• Installation hardware included unless otherwise noted
  

Best For: Customers who prioritize performance over appearance.

Grade C - Noticeable Wear / Packaging Issues

Fully functional products with more visible cosmetic imperfections or missing packaging.

Typical Characteristics:

• Noticeable scratches or surface wear
  
• Missing original packaging
  
• Previously installed or demo inventory
  
• Fully tested and verified functional
  

Best For: Budget-conscious customers seeking the lowest available pricing on genuine ORACLE products.

Buy With Confidence

All ORACLE Outlet products undergo inspection and functionality verification before being listed for sale. Because these products are sold at substantial discounts and may have unique cosmetic conditions, they are subject to a different warranty and return policy than new ORACLE Lighting products.

Warranty Coverage

ORACLE Outlet items are not covered under the standard ORACLE Lighting warranty.

However, every Outlet purchase includes protection against:

• Dead On Arrival (DOA) products
  
• Shipping damage occurring during transit
  

If your item arrives damaged or non-functional, you must contact ORACLE Lighting within 14 days of delivery for assistance.

Replacement or Refund Process

If a verified issue is reported within the claim window:

• A replacement may be provided if inventory is available.
  
• If replacement inventory is unavailable, a refund will be issued.
  

Return Policy

All ORACLE Outlet sales are final.

Returns and exchanges are not accepted for:

• Cosmetic imperfections disclosed in the listing
  
• Buyer remorse
  
• Compatibility issues
  
• Normal wear associated with the item's condition grade
  

Please review the product condition, included components, and photos before placing your order.

Each listing includes condition details, photos (when available), and information about what is included in the package so you can make an informed purchasing decision before ordering.